AI Visibility Case Study

FedEx Scores 80/100. AI Sends Every Comparison to USPS or DHL.

We ran FedEx through a HiBot Pulse audit across ChatGPT, Perplexity, and Google. The engines describe FedEx accurately and name it more than any rival. Then every head-to-head goes to USPS on price or DHL on international, and two engines invent FedEx products to cover the gaps. Download the full report to see what AI tells your customers at the decision moment.

What You'll See Inside
  • Every head-to-head lost: all three engines send light-parcel shoppers to USPS and international express to DHL (Showdown: 60/100).
  • The specialty services AI invented for FedEx, Temp-Assure and SenseAware named as fact, with no source behind them.
  • The FedEx Freight spin-off one engine states as already complete, when the company has not split it off.
  • Why a perfect 100 on Expertise and a 55% share of voice still lose the recommendation.
  • The full ANSWER breakdown across all 6 dimensions, plus the prioritized fixes we handed over.

A real HiBot Pulse audit across ChatGPT, Perplexity, and Google. This is the exact report format you receive when you order your own.

FedEx AI Visibility Audit, report preview

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The ANSWER Whitepaper

The full methodology behind every HiBot audit.

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